Relocation Services Consultant
RELOCATION SERVICES CONSULTANT
As a Relocation Services Consultant you will be responsible for managing the domestic relocation services for corporate transferees. The job role will require you to develop a relationship with our Client’s existing clients, proactively managing their domestic relocations in a fast-paced environment.
You will act as a point of contact for both transferees and HR teams, and be accountable for domestic relocation services including buyer value option, guaranteed buyout, home marking assistance and home purchase assistance throughout individual relocations- work with title and settlement partner to clear title and process home sale settlement documents, partner with existing the Client’s broker network, ordering and reviewing of BMAs and appraisals, and retaining contact throughout the process. Outstanding communication and customer service skills are vital.
Managing, and being accountable for a caseload domestic relocation services for corporate accounts
Implementing and adhering to our clearly defined processes, to ensure consistency in services
Updating our technology platform and delivering high quality data to our clients
Proactively communicating with transferees, colleagues and vendors
Developing relationships with our clients, transferees and brokers
Building an in-depth knowledge of assigned clients’ policies, cultures and service
requirements including the flexibility to work on more than one account policy.
Assisting and supporting in the development and review of existing clients and prospective clients’ policies as well as contractual agreements and addendums
Preparing reports for clients and colleagues
Local client visits and face to face meetings with transferees where possible
Training and development of members of staff around the domestic home sale product
At least 3 years’ experience working within domestic relocation services
CRP is a plus
Illinois Real Estate License is a plus
If you have the experience and skills outlined above and are interested in this unique work arrangement, please submit your resume to us at www.signature-source.com or send a copy of your resume via email to us (Word format preferred) to firstname.lastname@example.org.