Director Account Management and Client Services
DIRECTOR, ACCOUNT MANAGEMENT
Our Client, a leading Global RMC organization is seeking a talented leader for the opening created by growth within the organization for a Director, Account Management responsible for driving client satisfaction of a portfolio of global clients, majority of them having multiple product lines and accountable for overseeing a profitable client portfolio and driving revenue. This position can be a remote position. International / Global Account Management experience (5-7 years of managing global account relationships in a tri-regional capacity is required), excellent presentation skills/presence, experience in presenting in Sales demonstrations and RFP presentations and professionalism are a must for success in being considered for this key position with our client’s organization. Experience with extensive utilization of a customer management system for timely tracking of client activity is a must and woven into the daily responsibilities of this key position.
PRINCIPAL/ESSENTIAL DUTIES AND RESPONSIBILITIES:
Work with strategic clients to enhance our Client’s long-term relationship by maximizing client satisfaction, innovative development of opportunities, process improvements, and leader of a small office service team.
Education: Bachelor’s degree in International Business, Business Administration, Management, or other relevant field is preferred. Five (5) years of relevant work experience is acceptable in lieu of formal education.
Knowledge/Experience: Minimum nine (9) years of professional corporate relocation industry experience with at least 6 years of previous account management experience. Minimum two (2) years of professional work experience in management required.
Licenses/Certifications/Specialized Training: GMS and/or CRP preferred.
Skills and Abilities: Able to travel regularly, approximately 50% of the time.
If you have the experience, and skill requirements outlined to fill this critical position, please update/input your resume in www.signature-source.com. You may also send us a resume (Word Document preferred) to firstname.lastname@example.org . After our review of your qualifications, if your experience meets the needs of our client, we will be in touch with you to schedule a screening call. If not, please know that we will keep your information confidential and notify you when an opportunity does become available that is a better match for your experience.