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Relocation Manager

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Relocation Manager

Singapore

The Relocation Manager is responsible for managing and delivering relocation or assignment services for employees relocating from one country to another country, or within a country (non-US). These services are defined by client program and contract, and may include services required to support a permanent move or an international assignment, The Relocation Manager is the single point of responsibility for the relocating employee, and is fully accountable for administering the client’s program to client and employee satisfaction, from initiation through completion of the relocation or assignment. The Relocation Manager is responsible for communication with the relocating employee, corporate client and supplier service providers. 

Essential Functions and Responsibilities  

  • Fully responsible for all assigned international relocating employees, ensuring a high level of satisfaction by proactively identifying potential problems and proposing solutions, resolving issues in a timely manner, and providing expert advice and support to the employee and client, as needed. 
  • Administers all services authorized to accomplish successful relocations, with focus on cost containment and best value for client 
  • Conducts needs assessments, prepares cost estimates, assignment agreements, and expatriate compensation balance sheets. 
  • Manages to client relocation policy, addresses exception requests, obtains approvals and monitors associated costs. 
  • Counsels assignees on corporate relocation policy and best use of tools provided. 
  • Manages multiple supplier partners to achieve a successful relocation experience for the assignee. Ensures quality performance of service providers. 
  • Delivers what's promised with accuracy, speed and quality. 
  • Utilizes the systems in conjunction with other tools as provided/required, to maximize productivity, reduce administrative burden, provide complete and accurate documentation, and ensure data integrity. 
  • Develops and maintains strong relationships with corporate clients; attend client meetings as appropriate and requested. 
  • Works with the Client Relations Director and VP, Global Operations to create/execute account plans. 
  • Captures all available referral fees. Ensures all fees and expenses are accurately entered and invoiced. 
  • Positively participates with other team members by fulfilling own role, helping others and supporting team 

Qualifications and/or Experience  

  • Depth of knowledge of relocation and assignment management. 
  • 3 to 5 years international relocation and/or related industry experience required. 
  • BA/BS in related field. 
  • Demonstrated ability to use appropriate computer systems and software, including Word, Excel, internet, email and database computer systems. 
  • Prior experience with an international tax firms, a plus. 
  • Language skills in two or more languages preferred. 

If you have the experience, and skill requirements outlined to fill this critical position, please update/input your resume in www.signature-source.com. You may also send us a resume (Word Document preferred) to contactus@signature-source.com . After our review of your qualifications, if your experience meets the needs of our client, we will be in touch with you to schedule a screening call. If not, please know that we will keep your information confidential and notify you when an opportunity does become available that is a better match for your experience.

 

Apply for this position

  • National Association Executive Recruiters
  • National Association Personnel Services
  • Foreign for Expatriate Management
  • Society for Human Resources Management
  • Worldwide ERC
  • Women Business Enterprise National Council
  • Southeast Regional Relocation Council
  • Chicago Relocation Council
  • North Texas Relocation Professionals
  • Houston Relocation Professionals
  • Tennessee Relocation Council
  • Midwest Relocation Council
  • Metro Atlanta Relocation Council