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Relocation Consultant – Domestic & International

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Relocation Consultant – Domestic & International

 

Primary responsibility includes the effective counsel on all tasks and activities necessary to affect a successful relocation for transferring employees of our Client’s corporate clients. The Consultant may also be asked to provide some support for the day-to-day corporate client contact for resolution of problems or to communicate pertinent information.

Essential Functions/Major Responsibilities

  • Manages a caseload of transferring employees (all move types) and serves as the single point of contact for the transferee and/or family for both Domestic and International relocations.
  • Exhibits thorough understanding and utilizes relocation experience in counseling the Client’s corporate relocation policy including expense administration, numerous relocation service offerings and benefits management consulting if appropriate
  • Diaries and follows-up on all outstanding relocation related services and documents with appropriate internal and external parties
  • Executes homesale and home purchase contracts on behalf of our Client’s organization
  • Reviews cost-of-living calculations before presenting to transferee
  • Supports data integrity goals by entering key relocation related information relating to transferee, service provider network, Client, etc., into system
  • May act as liaison to Client for exception approval
  • Demonstrates a willingness to improve job-related skills, responding to direction and constructive feedback in a positive and professional manner
  • Shows flexibility and creativity in completing work assignments
  • Attends and actively participates in all team and/or other meetings and training sessions as deemed appropriate
  • Develops and maintains a positive and professional working relationship with all members of the team, customers, Clients and service partners
  • Accepts additional job assignments and participates in project work as requested
  • Adheres to all company policies and procedures as outlined in the employee manual and Client’s Policy and Procedures manual

Specific Job Skills

  • Excellent verbal and written communication skills for counseling employees at all stated levels or move types
  • Highly customer service oriented
  • Ability to prioritize and re-prioritize as situations and needs change throughout the workday
  • Ability to multitask and organize workflow to meet deadlines and prioritize work
  • Knowledge of Microsoft Office suite
  • Teamwork and interpersonal skills required

Education and/or Experience

  • College degree or equivalent work experience preferred
  • Minimum three to five years’ experience in relocation or closely related customer service industry (real estate, mortgage, property management, etc.)
  • CRP or GMS designation preferred

 

If you have the experience and skill requirements outlined to fill this critical position, please update/input your resume for us at www.signature-source.com .  You may also send us a resume (Word document preferred) to contactus@signature-source.com .  After our review of your qualifications, if your experience meets the needs of our client, we will be in touch with you to schedule a screening call. If not, please know that we will keep your information confidential and notify you when an opportunity does become available that is a better match for your experience.

Apply for this position

  • National Association Executive Recruiters
  • National Association Personnel Services
  • Foreign for Expatriate Management
  • Society for Human Resources Management
  • Worldwide ERC
  • Women Business Enterprise National Council
  • Southeast Regional Relocation Council
  • Chicago Relocation Council
  • North Texas Relocation Professionals
  • Houston Relocation Professionals
  • Tennessee Relocation Council
  • Midwest Relocation Council
  • Metro Atlanta Relocation Council